Desert Financial will never ask for your username, password or verification code in a text, email or phone call.
When in doubt, hang up the phone and call us at (602) 433-7000.
Protect your finances and information from fraudsters.
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If Desert Financial ever texts you a multi-factor authentication code, it’s important you don’t share it with anyone. Fraudsters could use it to try to access your accounts.
Phishing occurs when a scammer calls you or sends you a text or an email that looks like it’s from a legitimate source, asking you to click on a link, download an attachment or provide sensitive information. Here are examples of phishing texts that look like they are from us. These are scams and were not sent by Desert Financial.
While you may be able to get your money back in the event of fraudulent transactions on your account, many financial institutions will not reimburse the transactions if you knowingly give your financial information to a scammer.
Our fraud team helps members identify, shut down and overcome fraud every single day. They know which scams are trending, and they know which signs to look for. You can learn how to spot attempted fraud in your daily life with their tips and tricks by attending one of our upcoming webinars. Just register below and start learning how you can protect your hard-earned money.
How can I protect myself from becoming a victim of fraud or identity theft?
As a reminder, Desert Financial will never call you and ask for your account credentials. Do NOT give account credentials to anyone.
What steps should I take if I receive a phishing email or message about my Desert Financial account?
What should I do if I've become a victim of fraud or identity theft?
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